Bright Ideas for Your Biz
Unlock energy savings with our smart solutions!
Bright Ideas for Your Biz
Unlock energy savings with our smart solutions!
Innovative Energy Solutions
At Phoenix Business Solutions, we specialise in providing cutting-edge energy solutions designed to enhance efficiency and sustainability. Our approach focuses on integrating the latest technology to help businesses reduce costs and environmental impact.
Complaint Handling Procedure
At Phoenix Business Solutions, we are committed to providing a high standard of service. However, if you feel that our service has not met your expectations, we encourage you to let us know so we can address your concerns promptly and fairly. We treat all complaints with courtesy, respect, and transparency, and we aim to resolve issues as quickly as possible. You can submit a complaint below: When we receive a complaint, we will: Acknowledge your complaint and record the details. Investigate the matter thoroughly to understand the issue. Provide a response within a reasonable timeframe, keeping you informed throughout the process. Work to resolve the issue which may include: Providing an explanation Offering an apology Making a goodwill gesture or compensation where appropriate. We maintain records of all complaints, including the date received and actions taken, as part of our commitment to improving our service.
Contact Us
Better yet, see us in person!
Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, United Kingdom, NE1 1JF
020 8135 7251
Phoneix Business Solutions
Collingwood Street, Newcastle upon Tyne NE1 1JF, UK
Hours
Open today | 09:00 – 17:00 |